A Guide to Creating Successful Guest Experiences

A Guide to Creating Successful Guest Experiences

June 4, 2021
By Jonathan Feiler One of my favorite parts of my job is creating new and unique ...
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Management Insight: Surprising with Service

Management Insight: Surprising with Service

April 29, 2021
By Jonathan Feiler Spring has officially sprung! The masked masses are slowly ...
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Ocean House Recognized for Excellence by Forbes Travel Guide

Ocean House Recognized for Excellence by Forbes Travel Guide

April 28, 2021
Ocean House Management was named Service Visionary Star of the Year in Forbes Travel ...
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Staff Training in the Time of COVID-19

Staff Training in the Time of COVID-19

April 1, 2021
By Jonathan Feiler If you work in the hospitality industry, training is part of your ...
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Management Insight: The Opportunity of Dry January

Management Insight: The Opportunity of Dry January

January 1, 2021
Happy New Year! Well, we made it; maybe a bit battered and bruised. Although now ...
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Spicer Mansion Grand Opening Heralds New Luxury Destination

Spicer Mansion Grand Opening Heralds New Luxury Destination

June 22, 2016
Spicer Mansion, a Mystic landmark since 1853, held a ribbon cutting ceremony on May ...
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Ocean House Management Set to Open Mystic’s Spicer Mansion in May

Ocean House Management Set to Open Mystic’s Spicer Mansion in May

February 25, 2016
Spicer Mansion, a Mystic landmark since 1853, is set to open as an ultra-luxury ...
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